Initiatives for Society
Contribution to Disaster Prevention
Eight of the properties owned by INV have been designated as "Tsunami Evacuation Buildings (Note 1)". Other properties are also designated as evacuation sites by local governments in case of disaster.
Tsunami Evacuation Building
Hotel MyStays Shimizu
JR Clement Inn Takamatsu Hyogo-machi
Hotel MyStays Kagoshima Tenmonkan
Art Hotel Osaka Bay Tower & Solaniwa Onsen
Hakodate Kokusai Hotel
Art Hotel Kagoshima
Irago Ocean Resort
Kamenoi Hotel Toba
- (Note 1)
- Buildings designated by municipalities in advance as an emergency evacuation site for local residents to evacuate temporarily when a Tsunami inundates an area, in areas where it is considered difficult to evacuate due to time delay from the occurrence of the earthquake to arrival of the Tsunami considering geographical conditions.
Properties Designated as Evacuation Sites in Case of Disaster
Art Hotel Nippori Lungwood
Art Hotel Aomori
Kamenoi Hotel Izukogen
Kamenoi Hotel Hikone
Kamenoi Hotel Nara
Kamenoi Hotel Kochi
Kamenoi Hotel Chitamihama
Providing facilities as countermeasures against COVID-19 infections
APA Hotel Yokohama-Kannai and Hotel MyStays Oita were utilized as accommodation and medical facilities for patients with mild symptoms or quarantine facilities for returnees from overseas. In addition, meeting rooms at Hotel MyStays Shin Osaka Conference Center were provided as a vaccination venue.
Initiatives for Tenants － Tenant Satisfaction Survey
We conducted a satisfaction survey for all residents of INV's residential properties excluding three student residences with fixed-rent sublease as well as for five hotel operators, in March 2024 through an external research organization. We collect opinions and requests of residents and share them with PM companies to improve building / equipment specifications and services.
Asset Management Company Initiatives for Employees
We, the Asset Management company, place among the top priorities of business management the establishment of a comfortable work environment and organization that promotes the physical and mental health of executives and employees. We have made various initiatives to establish an environment that promotes personnel evaluation and benefits in order to maximize the abilities and motivation of every employee which leads to the achievement of sustainable growth.
Regular performance appraisals and feedback processes
All employees set an annual goal following an interview with their reporting supervisor. We conduct personnel interviews and evaluations with employees at the end of the fiscal period to look back on their performance and provide feedback on the evaluation results. The result of those performance reviews are reflected in employees' compensation. We have established a transparent personnel evaluation system through regular measurement and feedback processes.
Skill development opportunities
We specifies qualifications required for an asset management company of an investment corporation and established "Qualification Acquisition Support Program" to pay costs necessary to obtain/maintain such qualifications in order to support employees to develop professional skills and knowledge. The qualifications covered are not limited to those related to real estate, but also those related to finance, securities, IT, languages, and other national qualifications, offering a wide range of support.
As of December 31, 2025
| Qualification | Number of Holders | Ratio |
|---|---|---|
| Real Estate Transaction Specialist | 35 | 63.6％ |
| ARES Certified Master | 17 | 30.9％ |
| Certified Building Administrator | 6 | 10.9％ |
| Real Estate Consulting Master | 5 | 9.1％ |
| Certified Property Manager | 6 | 10.9％ |
| Real Estate Appraiser | 3 | 5.5％ |
| Registered architect with a first-class license | 5 | 9.1％ |
| Legal Licensed Condominium Manager | 3 | 5.5％ |
| Certified Financial Planner | 1 | 1.8％ |
| US CPA | 2 | 3.6％ |
| Certified Administrative Procedures Specialist | 2 | 3.6％ |
Introduction of Referral Recruitment Program
We have introduced a referral recruitment program to secure talented personnel, increase the retention rate after hiring, and enhance employees' motivation. In addition to regular recruiting activities, recruiting through the personal connections of executives and employees enables us to hire people with a deeper understanding of corporate culture and business compared to the normal recruiting process, and provide motivation for referrals to "build a better company". It is also expected to streamline the recruitment process and reduce the recruitment costs.
Respect for human rights and promotion of diversity
We accept differences in diverse professional backgrounds and values as well as paying respect to diversity in order to maximize the abilities of each individual employee. We aspire to achieve sustainable corporate growth while creating additional value.
Our Compliance Regulations clearly prohibits all kind of discrimination and sexual harassment, and we strive to foster a corporate culture that respects personality, and promote the active participation of women by creating a work environment and systems that are comfortable for women.
Establishment of DEI promotion policy
Social norms and values related to human rights have been increasingly diversified and globalized, and the opportunity to interact with people with various backgrounds and cultures has been increasing. Under such environment, we recognize that DEI (Diversity, Equity and Inclusion) is an important social issue and we have developed a DEI promotion policy to nourish an inclusive organizational culture and to establish an inclusive value chain to promote DEI in the belief that our approach to ESG, including DEI, will contribute to the alignment with our unitholders and the resolution of social issues.
Strengthening of the Health Committee
To maintain and enhance employee health and ensure a comfortable workplace, we have strengthened our health and safety management system as follows:
- Establishment of the health and safety committee
- Appointment of an industrial physician
- Implementation of employee stress checks
- Establishment of the policy on employee health management
Employee Data (At the End of Each December)
| 2021 | 2022 | 2023 | 2024 | 2025 | |||
|---|---|---|---|---|---|---|---|
| Number of Directors | 5 | 5 | 6 | 4 | 5 | ||
| (Females (Female ratio)) | 0 (0％) |
0 (0％) |
0 (0％) |
0 (0％) |
0 (0％) |
||
| Number of Employees | 19 | 21 | 31 | 34 | 55 | ||
| (Females (Female ratio)) | 12 (63.2％) |
13 (61.9％) |
17 (54.8％) |
19 (55.9％) |
27 (49.1％) |
||
| General Managers (Note 1) | 7 | 8 | 17 | 15 | 22 | ||
| (Females (Female ratio)) | 3 (42.9％) |
3 (37.5％) |
6 (35.3％) |
4 (26.7％) |
8 (36.4％) |
||
| Managers | 5 | 6 | 6 | 8 | 18 | ||
| (Females (Female ratio)) | 2 (40.0％) |
3 (50.0％) |
3 (50.0％) |
4 (50.0％) |
5 (27.8％) |
||
| Number of newly hired employees | 1 | 4 | 13 | 9 | 25 | ||
| (Females (Female ratio)) | 1 (100.0%) |
2 (10.0%) |
6 (46.2%) |
6 (66.7%) |
10 (40.0%) |
||
| Number of Turnover (Turnover rate) |
1 (5.6%) |
2 (10.0％) |
5 (16.7％) |
6 (18.2％) |
4 (7.4％) |
||
| Average years employed (for male employees) (a) |
5.4 years | 5.5 years | 3.9 years | 4.6 years | 3.0 years | ||
| Average years employed (for female employees) (b) |
4.8 years | 5.4 years | 3.5 years | 4.3 years | 3.7 years | ||
| Percentage difference in average years employed for female to male employees (b / a) | 89.1% | 96.9% | 88.2% | 91.9% | 123.0% | ||
- (Note 1)
- General Manager and Staff General Manager
Initiatives for health and well-being of each employee
We have established various benefit programs listed below to support each work/lifestyles of employees.
- Full subsidy for a comprehensive medical checkup (no age restriction)
- Sick leave and consecutive leave that can be taken separately from annual paid leave
- Family care leave (including shortened work hours for childcare or nursing care)
- Family care leave to care for children, etc.
- Monetary gifts for congratulations, condolences, etc.
- Service provided by an employee benefits services company
- Flexible working hours and remote working system
- Provision of wellness rooms, refresh rooms, relaxation rooms, and an in-house café
Other Initiatives for Employees
- Cover the expense of getting or renewing qualifications
- Prohibit discrimination and harassment (Defined by compliance rule)
- Establish the external contact office for the internal reporting and protect the whistleblower
- Conduct employee satisfaction survey (once in every 3 years for permanent and contract employees; actual coverage ratio in Fiscal Year 2023: 100% of employees)
- Measures for crisis management (Establishment of contingency plan, distribution of disaster survival goods for employees, storage of survival kits in case of disaster)
Initiatives by Hotel Operator
Iconia Hospitality K.K. ("ICN") has implemented various initiatives to contribute to local communities in many areas.
"Narita Hospitality Academy"
Opened "Narita Hospitality Academy" on June 1, 2023, in Narita city, Chiba prefecture, which is a post-arrival training facility specializing in hospitality internships for foreign technical interns. It provides unique training programs of hospitality personnel by providing a general Japanese language program as well as the spirit and culture of Japanese hospitality, in the aim to make them acquire the knowledge and specialized skills as hotel staff. Since its opening, total 358 interns (Note 1) participated in the training and started to work at ICN managed hotels. In June 2024, an annex facility was opened, which will increase the number of students accepted. In June 2024, an annex facility was opened, which increased the number of students accepted. Furthermore, the academy started accepting interns in the building cleaning category in October 2025.
＜Example of hotels owned by INV that accept foreign technical interns＞
Hotel MyStays Premier Akasaka, Hotel MyStays Fuji Onsen Resort, Fusaki Beach Resort Hotel & Villas, Art Hotel Osaka Bay Tower & Solaniwa Onsen, Hakodate Kokusai Hotel
- (Note 1)
- Total number of interns from the first term to the 10th term (graduated in November 2025).
Utilization of Japan's corporate tax incentive program for regional revitalization
Miyazaki Prefecture and Miyazaki City
ICN, which operates five accommodation facilities in Miyazaki Prefecture, including Art Hotel Miyazaki Sky Tower, utilized Japan's corporate hometown tax incentive program to donate JPY 15 million each to Miyazaki Prefecture and Miyazaki City. Both Miyazaki Prefecture and Miyazaki City plan to use the donations to prevent damage caused by pine wilt disease in coastal pine forests, including measures such as pesticide spraying, injecting chemicals into tree trunks, and the removal of dead pine trees.
Iwaki City (Fukushima Prefecture)
ICN began operating Spa Resort Hawaiians (Note 2) in March 2025. As ICN has deepened its engagement with Iwaki City, it has developed a strong appreciation for the history and the cultural and industrial heritage of the city and the Joban Coal Mine. As a result, ICN has undertaken a range of initiatives, such as revamping its heritage tour - which takes visitors to the historic sites of the Joban Coal Mine - as a "Journey Through the Birthplace of the Joban Coal Mine."
ICN further contributed JPY 25 million to Iwaki City through Japan's corporate hometown tax incentive program. The donated funds will be used to support the implementation of the city's tourism and community development vision, including human resource development for heritage tourism, environmental improvements, and the renovation of the Coal & Fossil Museum.
- (Note 1)
- Owned by an entity other than INV and operated by ICN as of June 30, 2026. Hereinafter the same.
Collaboration with local community
Hotel MyStays Matsuyama
Organized an event for two days where students from Kawahara college, a college in Matsuyama city, work as restaurant staff at "Setouchi Bar La Terrazza" located on the 1st floor. The college's desire to nurture the next generation and the hotel's wish for students to make the most of their academic experience as part of the internship program in harmony with each other.
Art Hotel Nippori Lungwood
Showcases displaying and selling traditional crafts created by artisans in Arakawa Ward were installed on the first-floor lobby, utilizing Arakawa Ward's "Subsidy to Promote Utilization of Accommodation Facilities Utilization". In addition, cloth pouches and hairpins made at welfare facilities in the Arakawa Ward are also displayed for sale. It contributes to promote communication with guests, to appeal attractiveness of Arakawa Ward as a representative hotel in the area, and to strengthening relations with local community.
Hotel Epinard Nasu
Local crafts are displayed in the lobby on the first floor to exhibit products that will help visitors rediscover the various attractions of Tochigi Prefecture and introduce local traditions, products, and local initiatives, etc.
Art Hotel Osaka Bay Tower
Participated in the "Omotenashi Disaster Prevention Project", a public private partnership based in Osaka City to provide safe and secure hospitality services for inbound international travelers and a diverse range of guests. To ensure that all guests staying in Japan--one of the world's most disaster-prone countries--can enjoy their stay with peace of mind, the hotel has been implementing a range of disaster preparedness measures, including the installation of multilingual emergency manuals, in-house safety signage, and the introduction of emergency kits.
At SARAS ART GALLERY, an exhibition was held from October 2 to December 25, 2025, featuring more than 20 works created freely in daily artistic activities by 13 peoples affiliated with Kurashi Lamp, a general incorporated association that operates welfare facilities such as employment support and day-care support centers. As part of its employment support activities, the organization also engages in coffee bean sorting and roasting, and during the exhibition period, some of the exhibited artworks were used as packaging and offered for sale.
Hakodate Kokusai Hotel
The hotel has received the "Hakodate City Urban Landscape Award", which recognizes outstanding architecture and initiatives contributing to the enhancement of the urban landscape, as designated by Hakodate City, Hokkaido. While harmonizing with the surrounding landscape, the hotel strives to create an iconic exterior and improve visibility through nighttime illumination, thereby providing a safe and secure environment for guests at all hours. Going forward, the hotel will continue to promote the appeal of Hakodate and serve as a key tourism hub.
Art Hotel Ishigakijima
The hotel continuously engage in various cultural approaches to explore and share the history, art, crafts, and other aspects of Ishigaki Island. These approaches include hosting various events, as well as utilizing spaces and environments through exhibitions and decorations, and employing media such as printed materials and videos.
The hotel exhibited local pottery ("Yamuchin") and folk tools made of local materials used by islanders through "The seventh island handicrafts exhibition - "Yamuchin" and life on the island" featuring island handicrafts from November 2024 to February 2025 in The ART SHOP gallery on the first floor of the hotel.
Preservation of local culture and traditions and the provision of education to future generations
Kamenoi Hotel Yanagawa
Opportunities are provided for children of elementary school age and younger to experience serving as boat operators in traditional river cruises. Through the river cruises, a symbol of Yanagawa, the initiative contributes to preserving the region's historic landscape and passing on traditional skills to future generations.
Spa Resort Hawaiians
The Joban Coalfield, which extends from southern Fukushima Prefecture to northern Ibaraki Prefecture, has an estimated reserve of approximately 1.1 billion tons. It supported Japan's modernization and postwar reconstruction, and at its peak, produced approximately 4 million tons annually, making it the largest coalfield in Honshu and a key contributor to Japan's energy supply as a core industry. The resort offers exclusive tours that are unique to Spa Resort Hawaiians, including visits to former sites such as the Uchigo Central Coal Preparation Plant of the Joban Coal Mine, which are normally closed to the public.
Promotion of local ingredients (local production for local consumption)
Based on the belief that "food creates lasting travel memories," ICN strives to provide culinary hospitality across Japan, with chefs at its hotels serving delicious dishes made with locally sourced ingredients. ICN also hosts the annual BEST CHEF culinary competition, where chefs from each hotel refine their skills and compete to enhance their capabilities, with the aim of improving the overall quality of dining across the group. In the 5th competition held in 2025, 416 participants entered across three categories: "Gourmet Burgers", "Noodle Dishes", and "Desserts to Accompany Japanese Kaiseki Cuisine". Chefs from Hotel MyStays Okayama and Art Hotel Osaka Bay Tower won the "Gourmet Burger" and "Noodle Dish" categories, respectively, while a chef from Art Hotel Nippori Lungwood was awarded second place in the "Desserts to Accompany Japanese Kaiseki Cuisine" category.
Promotion of local ingredients (local production for local consumption)
Hotel MyStays Gotanda Station
Started to serve original course menu from November 2023 at "Trattoria VICINO", a restaurant located on the 2nd floor. The menu uses vegetables cultivated around Tokyo called "Edo-Tokyo vegetables" and fresh fish from Tokyo bay to promote "local production for local consumption" which contributes to reduce environment burden created from logistics etc. and to revitalize the local community.
Collaboration with society
Art Hotel Morioka, Kamenoi Hotel Beppu, Art Hotel Ishigakijima and others
Organized an event where children under elementary school age (for some courses, children up to 15 years old) can experience work as a restaurant chef, patissier, bartender, receptionist, etc. with professionals at 12 properties in 10 prefectures (of which, 10 properties held by INV) in 2025. This program, which can also be used for summer vacation memories and independent study projects, is planned to become a regular event during the summer holidays in the future.
Art Hotel Osaka Bay Tower
This contest invites children up to sixth grade in elementary school to submit illustrations of their "dream cakes," expressing their wish, "I want to try a cake like this!" The 2025 contest was held at Art Hotel Osaka Bay Tower. The contest received over 100 submissions from across Japan, primarily from Osaka Prefecture. Following a rigorous selection process conducted by the General Manager, Executive Chef, Pastry Chef, and other hotel staff, winners for each category were selected. A presentation ceremony was held for the grand prize winner, where the "dream cake" was brought to life and awarded to the child.
Participation in Local Activities
Hotel MyStays Matsuyama
Clean-up activities of the surrounding roads and rivers
Hotel MyStays Haneda
Official partner agreements to support community-based sports club teams
Hotel MyStays Kanda and many others
Support and cooperation for community festivals, community disaster prevention activities, and public health activities
SDGs Event "Iconia Charity Market"
Expanded the "Matching Project", a project that had been implemented among the group hotels to reuse products as much as possible, to the general public and organized events in the group hotels to sell items such as tableware, furniture, appliances, etc. that are no longer used in the establishments due to renovation or renewal. Profits made from these events were donated in full to Japan Ecotourism Society and Plan International, an international NGO.
Initiatives by other hotel operators
Sheraton Grande Tokyo Bay Hotel
Environmentally conscious initiatives are implemented through participation in the "Urayasu Zero Waste Campaign" and the "Maihama Zero Waste Campaign", adjusting the frequency of amenity replacement for long-term stays, adopting environmentally friendly packaging for bath amenities, and reducing food waste.
SGTB also contributes to the revitalization of local communities and strengthening of community ties through participation in events such as the Urayasu Citizens' Festival, the acceptance of local junior high school students for workplace experience programs, and participation in charity running events. Furthermore, SGTB provides ongoing support for the activities of Make-A-Wish (Note 1), and accepted a total of 44 visits in 2025.
- (Note 1)
- An independent non-profit organization established to fulfill the wishes of children aged 3 to under 18 living with critical illnesses, with the goal of inspiring hope, strengthening their will to live, and providing courage in their fight against illness. For more information, please refer to the Make-A-Wish website.